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Submit a question

If you wish to report an adverse event or product quality complaint with a Lilly medicine, please visit the following link for options : Adverse Event/Product Complaint Reporting

Please provide us with the following information so we can ensure your question is triaged appropriately and a response can be provided to you in a timely manner.

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Submit a Question is a resource offered by Eli Lilly Canada to respond to customer questions.

By submitting this form, I agree that Lilly may contact me, or provide information to me, in response to my submitted question, using the contact information provided above and that my personal information will be handled in accordance with Lilly's Privacy Statement in effect at the time my information was collected. The current version of this Statement is available online at www.lilly.ca and by contacting Lilly Canada's Chief Privacy Officer at:

Eli Lilly Canada Inc.
P.O. Box 73, Exchange Tower
130 King Street West, Suite 900
Toronto, Ontario M5X 1B1

Or call 1-888-545-5972
(Monday-Friday, 9 a.m. to 5 p.m. Eastern Time, excluding holidays)



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If you need information about a Lilly medicine or want to report an adverse event or product quality complaint,  please call Lilly Canada’s Customer Response Centre at:

(Monday-Friday, 9 a.m. to 5 p.m. Eastern Time, excluding holidays).

Or you can

Submit a Question

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